If we have multiple survey items that are thought to measure the same concept (e.g., employee engagement), why do we bother assessing their reliability? Question 18Answer a. Reliability is more important than validity and should be checked first. b. Because we, ideally, want to be able to combine the items into a total score. c. None of these options are correct. d. More reliable measures, by definition, are better accepted by survey-takers.Based on the analyses you and your teammates ran for Case Study #1, it would be appropriate to conclude that: Question 19Answer a. The various work attributes cause employee engagement. b. The various work attributes predict employee engagement. c. Employee engagement differs significantly across key segments of workforce (e.g., supervisors and employees). d. The various work attributes are unrelated to employee engagement