if you are not sure about the answers please let someone who knows answer them . Evaluate value add and non value add .

Example: Going to the Dentist, the process is your regular dental exam Step Time Value added? Call to make appointment 5 min Drive to appointment / park 10 min Check in at front desk / pay copay 3 min 3 min Fill out patient questionnaire Wait in waiting room... read old magazines Be escorted back to the dental chair (and wait) 15 min 8 min Dentist enters and talks about what to expect and 3 min reviews questionnaire with you X-rays are done 5 min Hygienist cleans teeth 10 min Dentist checks teeth 3 min Dentist provides fluoride treatment 3 min You check out at front desk / make next appointment 2 min Drive home 10 min NVA time = __ minutes; VA time = _ minutes _/80 min = % Value Add Time