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If you were an air safety investigator, how would you use HFACS and HFIX to address a miscommunication between a flight attendant and an aviation

If you were an air safety investigator, how would you use HFACS and HFIX to address a miscommunication between a flight attendant and an aviation main- tenance technician that results in the wrong type of scat belt being installed on a flight attendant seat?

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