If you're a Transportation Manager with a company, name 3 Operational Performance-based metrics you would consistently have your team monitor in an effort to proactively identify if a LTL carrier is not meeting expectations. Why did you choose the 3 metrics and what do they tell you? Finally, how will you rank/prioritize them (1 through 3)? Some companies were able to utilize metrics to identify issues with YRC and switch to a different carrier before it was too late. Please provide your perspective as to how you would handle this. LTL contracts are normally renewed on a yearly basis. Let's say your current contract with a LTL carrier expires on 3/31/2024. The capacity in the LTL market has just decreased by 10% with YRC's closure. You know a price increase is going to be the #1 topic of discussion when contract negotiations happen early in 2024. What steps should you take to give yourself the most favorable negotiating position? You should consider the metrics you have decided are important. In any contract negotiations, it is a good idea to compare a proposal versus other LTL competitor options