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II IVLILl-IILU I 1.3 To fulfil the requirements of this Work Project you are asked to research how to identify quality problems and issues promptly

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II IVLILl-IILU I 1.3 To fulfil the requirements of this Work Project you are asked to research how to identify quality problems and issues promptly and make appropriate adjustments accordingly with relevant approvals through: . Scope of authority . When to monitor work operations 0 Steps in monitoring 0 Methods of monitoring. '2' Scope of authority In most cases, remedial measures to resolve established quality and other problems would not require explicit approval to be taken, The responsibility for taking such action would be believed to lie with the job position. The efficient and responsible execution of that Function is intrinsic to it. The willingness of workers to take unilateral action in response to an problem is called their "scope of authority" and management will recommend it. Different positions have different obligation scopes. Where an issue falls outside their scope of responsibility, approval to take action may need to be obtained from: o The department manager 0 Other more senior/ experienced staff 0 The owner

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