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IKEA has resolved strategic trade-offs between two generic strategic positions - low cost and differentiation. Which of the following statement is True about IKEA's value

IKEA has resolved strategic trade-offs between two generic strategic positions - low cost and differentiation. Which of the following statement is True about IKEA's value innovation?

A) IKEA eliminated salespeople, expensive but small retail outlets and long wait after ordering furniture.

B) IKEA reduced the need for staff in its mega-stores.

C) IKEA raised tens of thousands of home furnishing items

D) All of the above

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