I'm attaching the document about the case study "PEACEFULLY EVER AFTER".

Please provide the "Quality Policy Statement" for this.

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Case Study:

Executive Synopsis:

Peacefully Ever After is a community centre for older people who want to spend their free time in a safe place with friendly people. The centre has a gym, a yoga studio, a swimming pool, a library, an indoor sports court, a party room, and a cafeteria, among other things. It also offers services like medical help, motivational speeches, psychological therapy, planning tours, and managing events.

For a fee of 168CAD$, you can become a member of the centre for life and have access to all its services. Members can only get services like medical help, tour planning, and event planning. Studies show that almost 95% of senior citizens often feel lonely, and the goal of the centre is to help those people. Peacefully Ever After is a friendly place where retirees can hang out with their friends and make new ones.

The goals of the centre are to give its members a safe, caring, and supportive place to be, making sure that customers are happy. The quality of the centre is based on making sure it has the best building and the best amenities.

Peacefully Ever After is a community centre for retired people that aims to improve their quality of life. With its many amenities and services, it gives its members a unique experience and makes sure they have access to a safe, friendly place where they can meet new people, can do activities, and get medical help and counselling.

Case Study: Peacefully Ever After - A Retired People Community Center

Introduction:

Peacefully Ever After is a community centre for retired people who want to spend their free time in a place that is safe, friendly, and interesting. The centre has a gym, a yoga studio, a swimming pool, a library, an indoor sports court, a party room, a cafeteria, medical help, motivational speeches, psychological therapy, tour planning, and event management. The goal of this case study is to look at how Peacefully Ever After made and used a quality management plan.

Background:

To combat the rising problem of senior isolation, we came up with the concept for Peacefully Ever After. As many as 95% of seniors report feeling lonely on a regular basis, and this may have negative effects on both physical and emotional health. The visionaries of Peacefully Ever After seeing a need in the community for a place where seniors could go to feel safe while still enjoying a wide range of social and recreational opportunities.

Quality Management Plan:

Peacefully Ever After's plan for quality management is made up of a number of steps and processes that are meant to make sure that customers are happy and that the best infrastructure and amenities are available. Here are the most important parts of the plan for quality management:

• Scope and Goals of the Project: The scope and goals of the project were made clear so that the centre could meet the needs of retired people. The center's goals are to give its members a safe, caring, and supportive place to be and to make sure customers are happy.
• Quality Standards and Metrics:Quality Standards and Metrics: The centre has updated its infrastructure with cutting-edge machinery to guarantee the smooth operation of all its facilities. The quality metrics are checked on a regular basis to make sure the centre meets its quality goals.
• Risk Management: The centre has come up with a list of risks, such as broken equipment, safety risks, and unhappy members. To reduce these risks, the centre has put in place things like regular maintenance checks, safety protocols, and ways for customers to give feedback.
• Communication and Involvement of Stakeholders: The centre has set up clear ways for members to talk to each other about the different activities, events, and services it offers. The centre also asks its members for feedback on how to make its services and amenities better.
• Training and growth: Staff at the centre get training on a regular basis to make sure they have the skills and knowledge they need to give members great service.

Conclusion:

Peacefully Ever After is an establishment that has been developed to augment the standard of living of retired individuals. The center's quality management plan is meticulously designed to ensure that the center upholds the most superior quality standards and provides a secure, encouraging, and stimulating atmosphere for its members. The center's unwavering pledge to customer satisfaction and ongoing advancement has rendered it a favored selection among retired individuals who are seeking a satisfying and gratifying way of life.

References for the case study:

Online:

1. "Loneliness and Social Isolation Linked to Serious Health Conditions," Health Resources & Services Administration. Accessed on March 4, 2023.https://www.hrsa.gov/enews/past-issues/2019/january-17/loneliness-social-isolation-linked-serious-health-conditions.
2. "Quality Management Plan Template," Project Management Docs. Accessed on March 4, 2023.https://www.projectmanagementdocs.com/template/Quality-Management-Plan-Template.docx.
3. "Managing Risk in Your Business," Business.gov.au. Accessed on March 4, 2023.https://www.business.gov.au/risk-management.

Book:

1. Juran, J. M., & Gryna, F. M. (1993). Quality planning and analysis: from product development through use. New York: McGraw-Hill.