I'm not clearly these three questions. Please help me.

Which of the following statements is correct regarding critical thinking skills in the business context? Given the VUCA business environment, it is important for you to learn what to think. Given the VUCA business environment, it is important for you to learn how to think. Business problems are structured; therefore, business professionals can solve business problems strictly through their past experiences. If you learn what to think, you will improve your critical thinking skills, and will become a career ready graduate. (The scenario given below is the exact same as what is in another quiz question but asks a different question) On June 14, 2011, the American department store chain J.C. Penney announced that Ron Johnson, head of Apple's wildly successful retail stores, would become Penney's new CEO. Johnson had been brought in to turn around the ailing retailer, which saw its sales steadily erode from their peak in 2006. Expectations and excitement around Johnson's hiring were high. Johnson quickly pursued dramatic changes. First, Johnson would eliminate Penney's obsession with sales promotions and price discounts. Second, Johnson would transform Penney's from a crowded and cluttered department store selling many of its own labels organized by product category, to a collection of 100 boutiques spaciously organized by brand. These changes represented a dramatic departure from what Penney's customers expect from the century-old retailer. The results of these dramatic changes became clear in Fettruary 2013 when Penney's announced its 2012 results. They were awful. Under Johnson's leadership, the faltering retailer was doing even worse. Based on the information provided above, which of the following statements is irrational and illogical? Johnson seemed to have assumed that Apple's merchandising strategy (selling an undiscounted, branded merchandise in a hip setting) would work at J.C. Penny and he implemented the strategy without questioning his assumption. Johnson may have made drastic changes to J.C. Penny's retail strategy (to align with that of Apple) without understanding the different customer profiles of the two companies. Johnson should have first understood why J.C. Penny's sales declined since 2006, before making drastic changes. Eliminating the discounts have contributed to poor financial results more than reorganization of the store layout. If a manufacturing company's revenue declined in this quarter, which of the following should be pursued immediately? I. Reduce all expenses to match the sales decline II. Identify both external and internal factors that contributed to the sales decline III. Redesign the product IV. Compare company's revenue fluctuation pattern to those of the competitors III and IV. II and IV. All four. I, II, and IV