Im struggling with the following questions. It is under the General Retail Industry Award (MA000004) for store Managers, in Australia.

ii. Outlined the award and classification level for store managers which need to be adhered to iii. Discussed at least three points from within the award which must be applied to address the issues listed in the case study and risk analysis. Confirm: 0 The key performance standards (KPl's) (at least 3) which must be met 0 Key aspects of the Readings Code of Conduct which all teams need to adhere to. iv. Explained how the work will be allocated to ensure it is cost effective and outcome focussed and improve efficiencies to address the issues which have been identified. v. Applied effective oral communication skills to provide clear information and encourage input and feedback from the team