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I'm working on a business question and need support to help me learn. ASAP Please Case Study: Bank ABC operates in Malaysia, Thailand, Indonesia, Vietnam,

I'm working on a business question and need support to help me learn. ASAP Please

Case Study:

Bank ABC operates in Malaysia, Thailand, Indonesia, Vietnam, Philippines, Myanmar, Singapore, Hong Kong, China, Taiwan & Brunei. The bank offers its corporate banking services to multi-national customers & local commercial banking & SME customers.

A Large MNC chemical manufacturing company headquartered in Germany has floated a RFP to implement digital banking services covering 1) Cash & Treasury management & 2) Supply Chain Financing. The company currently manages banking service manually sending physical paper to banks to process the transaction. The company is implementing SAP ERP & Treasury Management software system. The company has chosen a 3rd party Fintech platform to process Supply Chain Finance transaction whereas for Cash & Treasury, it will be using its own ERP & TMS system.

This is high-profile client and the revenue opportunity from this deal is estimated at 10 million USD per year. There are 6 countries in scope in Asia & 3 banks are competing for this business. The company has made it clear, best technology solution will win the deal (not the pricing etc.)

You have been appointed as the lead technical expert from the banks technology team. You are required to develop a digital banking solution and work with the Sales team during the RFP process with an aim to win the deal. You also need to make a technical presentation to customers IT department as part of the RFP process.

Scope of services are as follows.

Cash & Treasury Management:

  1. Staff salary payment for 12,.000 staff across all 6 countries
  2. Vendor payment up-to 3, 500 suppliers globally.
  3. Cash collection from distributors up-to 1,200 customers
  4. Tax & statutory payments
  5. Investing surplus cash on FX-Forward products

Supplier Financing:

  1. Supplier pre-payment
  2. Financing credit limit up-to 300 million USD
  3. Payment terms extended from 90 days to 120 days
  4. Approximately 1,900 suppliers in 20 countries globally
  5. Supplier payment will involve FX conversion

Question:

Recommendation of a digital solution for each type of service mentioned in scope of services. The solution should include the following 5 aspects:

  1. Solution architecture explaining
    1. Connectivity between client & bank
    2. Security standards, protocols etc.
    3. System integration between customer & bank
  2. File format for information exchange between Bank & customer
    1. Information exchange between customer & bank
    2. Information exchange between customer & 3rd party platform
    3. Information exchange between bank & 3rd party platform
  3. Usage of digital tools like IoT, AI, ML or Blockchain
    1. Which areas & how it can be used?
    2. Benefits of implementing it?
  4. Cloud integration & API banking
    1. Which areas & how it can be used?
    2. Benefits of implementing it?
  5. Technical solution for payables & receivables reconciliation
    1. How does customers SAP system is reconciled by information exchange between all 3 parties (customer, bank & 3rd party platform)?

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