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Imagine a manufacturing company wants to implement a new quality system that promises significant reductions in product defects. However, the new system introduces a new
Imagine a manufacturing company wants to implement a new quality system that promises significant reductions in product defects. However, the new system introduces a new set of operational risks, including potential downtimes and a steeper learning curve for employees. How should the company evaluate the benefits of higher product quality against the operational risks? What factors should be included in this evaluation
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