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Imagine, Maurice has hired you as his CRM consultant. You are supposed to meet him with a plan covering the following three heads a. Deliverables
Imagine, Maurice has hired you as his CRM consultant. You are supposed to meet him with a plan
covering the following three heads
a. Deliverables of the plan with time and cost estimates
b. An integrated customer centric CRM framework (a flow diagram could help explain the plan
in a better way)
c. An objective measure to assess and monitor the performance of the plan against each
deliverable.
Please explain the above 3 points as a CRM consultant.
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