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Imagine that we receive a message, but we won't have the information to provide a complete answer for at least 3 days. In this case,

Imagine that we receive a message, but we won't have the information to provide a complete answer for at least 3 days.
In this case, we should:
Select one:
a.
Wait until we receive the information needed to provide a complete reply.
b.
Reply within our regular email turnaround time letting the sender know we can't answer their question.
c.
Reply within our regular email turnaround time letting the sender know we'll have their reply in a few days.
d.
Wait at least 48 hours and then email the sender that we will have a reply in a few days. Waiting shows that we tried to get the info needed.

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