Imagine that you have been given the opportunity to act as project manager for a hospital. You have a decision to make regarding the following projects:

• Streamlining new patient documentation
• Training of all incoming personnel on the newly implemented quality and safety program
• Increasing access to the dining hall that is currently used by only one ward

Which of the projects above would you begin first? How should risk be identified during your project, and what are the most important risks you could envision?