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Imagine that you own a retail sports equipment store. You have hired 10 employees: six floor salespersons, one store manager, one evening and weekend store

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Imagine that you own a retail sports equipment store. You have hired 10 employees: six floor salespersons, one store manager, one evening and weekend store manager and two administrative staff. You would like to begin employee evaluations once annually, and decide to create performance indicators to fairly measure the contributions and success of each employee group. The employee groups are: salespersons, manager and administrative support. Duties of the administrative staff include store bookkeeping and ordering inventory. Suggest two performance indicators for each of the organizational units listed below. Decide how your employees will be evaluated, objectively (that is, not 'subjectively). You may refer to page 301 Table 7.9 for examples, but try to think of your own performance indicators for the three groups of employees

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