Imagine you and your colleagues have been receiving increasing phone calls and emails from your customers who complain constantly about the same issue. You begin to suspect that there might be something very ineffective $($or even dangerous$)$ about the product$/$service you are selling. You$$ve already told your boss, but she has dismissed your observation and encouraged you to ignore it$.$ Think about WHOM would you write a letter to next? Your board of directors or CEO? The local newspaper? Just your friend to ask for advice? Select one audience and write a letter to them accordingly. What would you say in that letter, given your suspicion of unethical practices at your company and lack of support from your immediate boss? Through your email, you should demonstrate your knowledge of the assigned NACE competency.