Imagine you are a nursing home administrator who wants all staff to provide person-centered care (or resident-centered care). You work to make a culture in the facility so all staff exhibit great care for residents and support the residents in a positive way. You have new employee orientation and ongoing training and communication to support this positive culture in the employees. You also have contracts for temporary nursing staff to work shifts as needed.

What can you do to help instill the person-centered culture and approach to work in nursing staff?

Is this something that can be written in a contract?

Is there a way that this can be shown in the charts or in patient rooms?

How can you help make contract staff part of the team and fit in with the culture?