Imagine you are going through a car wash.

What business processes do you activate when you first swipe your card? Which organizations, technologies, and people are involved in processing that transaction?

What business processes do you activate as you entered the conveyor line? Which organizations, technologies, and people are involved in such business processes?

Are you yourself involved in some of the business processes? What are those?

How do you think you can approach to resolve such unsustainability?