Question
Imagine you are the leader of a team that has been retained by an organization to undertake a quality audit. The organization owns and operates
Imagine you are the leader of a team that has been retained by an organization to undertake a quality audit. The organization owns and operates several aged care facilities. The results of the audit will be used internally.
You agree that your team will conduct a full audit of the organization's ability to comply with the Accreditation Standards which apply pursuant to aged care legislation. The Standards are freely available on the internet, search for aged care accreditation standards. Here is a link to the Australian Aged Care Standard https://www.agedcarequality.gov.au/providers/standards/
Please prepare a handout which you can provide to attendees at the entry meeting in which you provide:
1. an agenda. 2. confirmation of the scope and objectives of the audit 3. an estimated time frame for the audit to be conducted (try to think about what information would need to be gathered and the time it would take for this to occur) 4. a list of potential sources of information including details of the type of staff members and other personnel who you might want to interview 5. a list of the logistical arrangements which might be required during the audit process 6. a contingency plan which provides details of contingency actions that will be used if: - a key audit team member needs to take unplanned leave - there is a computer system failure and the organization's document management system cannot be accessed
After conducting the audit, you determine that the organization has not complied with standards relating to management systems, staffing, and organizational development. The organization complies in all other respects. Create a CAR for each area of non-compliance. Please prepare an audit report in which you set out details of the audit team's results and findings.
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