Imagine you are the manager of a software development team working on new applications for your company, Optimum Way Development, Inc. Your team has just missed a major milestone in completing one of the applications due to a technical issue, and because of this, the project is now behind schedule. You must communicate this issue to your director, who is traveling and unable to be accessed by a phone call or face$-$to$-$face meeting. You decide that the best method to reach the director in this situation is by email. The director is a business professional who does not have technical education or experience.