Imagine you are working as an interior designer. Think of a situation you might encounter in which you are dissatisfied with a product or service or need to request an adjustment. Try to think of things that give you practice for real workplace situations you might (or have already) encountered. Some examples: you ordered materials for a project and they arrived defective, or an overseas supplier promised a special order product and the wrong product arrived and now the project won't meet the deadline you promised your client. 2. Write a post to the company or product/service that is a claim instant message (IM) or chat. Be brief (about 50-100 words), but make every word count. Find summarized tips on writing a claim in Chapter 7 of your textbook, and in Module 5. 3. Then find another student's complaint, and write a second post responding to their claim. Again, keep your instant message response brief, and make every word count. ** Make sure your post has an informative, concise subject line for your message as its title. **