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Imagine you have been asked (or it has been thrust upon you) to mediate a work conflict. A project manager has been accused of poaching

Imagine you have been asked (or it has been thrust upon you) to mediate a work conflict. A project manager has been accused of poaching a talented team member from another team. The other project manager is not happy about it and now considers the environment for internal talent to be competitive. This is causing friction.

  • How would you address this issue? Start with your process on how you would conduct fact-finding and finish by describing your initial actions.

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