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Imagine you have secured an internship at McKinsey. A CEO from the US is visiting Hong Kong. Using concepts that we have learned so far

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Imagine you have secured an internship at McKinsey. A CEO from the US is visiting Hong Kong. Using concepts that we have learned so far in the CRM class explain: - Why don't some HK companies care about customer experience in certain sectors in Hong Kong? - Why is it unique to HK

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