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imagine you work as an educator in the Training and Development Department of a hospital.The hospital has received complaints about poor cultural competency amongst the

imagine you work as an educator in the Training and Development Department of a hospital.The hospital has received complaints about poor cultural competency amongst the hospital staff and your department has been tasked to address this issue.

identify the Issue -What is cultural competency?What is its importance in the healthcare environment and what are some negative outcomes that can result when cultural competency is not seen as an important component of the delivery of care?

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