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Imagine yourself as the sales manager for a company that sells corporate jets. A major customer complains that a recently purchased jet makes too much
Imagine yourself as the sales manager for a company that sells corporate jets. A major customer complains that a recently purchased jet makes too much noise at high altitudes. To stop the conflict surrounding the complaint, you offer to send the customer a check for $10,000 as compensation for the problem. Which style of conflict management did you use? Imagine yourself as the sales manager for a company that sells corporate jets. A major customer complains that a recently purchased jet makes too much noise at high altitudes. To stop the conflict surrounding the complaint, you offer to send the customer a check for $10,000 as compensation for the problem. Which style of conflict management did you use? competitive collaborative accommodative sharing
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