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Implement an ABC system in Amazon.com Inc. to allocate costs across its product categories. Determine cost drivers related to warehousing, fulfillment, and customer service for

Implement an ABC system in Amazon.com Inc. to allocate costs across its product categories.

Determine cost drivers related to warehousing, fulfillment, and customer service for Amazon's retail operations.

Allocate costs to different product categories, including electronics, books, and household goods, based on order volume and return rates.

Analyze profitability across product categories using ABC allocations and recommend strategies to optimize product assortment and pricing.

Cost Drivers

Allocation Basis

Annual Cost Allocation ($)

Warehousing

Square footage

$10,000,000

Fulfillment

Number of orders processed

$8,000,000

Customer Service

Number of inquiries handled

$5,000,000

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