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Implementing a value chain activity by greeting a guest with Hello, Ms. Henry. Wonderful to see you again. Would you like to rent the WonderBike

Implementing a value chain activity by greeting a guest with "Hello, Ms. Henry. Wonderful to see you again. Would you like to rent the WonderBike 4.5 that you rented last time?" is likely an example of ____________ strategy. Question content area bottom Part 1 A. independent selection B. a revenue analysis C. self-service D. low-cost rental to students E. high-service rental to business executives at a conference resort

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