IMPORTANT NOTE: This role play will be conducted in real time with your assessor. You will be invited to book in for this session. Please do not try and complete this task on your own.

The following assessment tasks use a simulated community service facility called First Access. To complete the assessment tasks, students will need to access information, templates, policies and procedures associated with First Access. These documents can be accessed on the First Access intranet (accessible via the website).

To access, head to http://firstaccess.eduworks.com.au/, navigate to the staff intranet and enter the following username and password prior to completing your assessment tasks.

Username: Hader Institute

Password: Hader123456

Task Instructions:

For the purpose of this role play, you will play the role of Justin Hawthorne, who has been given the responsibility of creating the new Safety and Respect team:

• One person will play the role of Raymond Wu, the First Access on-site Nurse.
• One person will play the role of Monica Earnest, First Access Senior Counsellor.
• One person will play the role of Dennis Tran, First Access Case Manager.
• One person will play the role of Bella Reid, First Access Youth Worker.

Together, you will role play the first meeting of the Safety and Respect team.

As the meeting facilitator, ensure you cover the following points in detail:

• Welcome/introductions.
• Purpose of Safety and Respect team (may include goals, etc.).
• Responsibilities of staff under the Incident, Injury, Trauma and Illness Policy and Procedure.
• Communication strategies for building safety, trust and respect if a client is disclosing allegations of abuse.
• Strategies/plans for training staff about their responsibilities in terms of reporting abuse of clients. This may include brainstorming, discussions, etc.

You must use the Meeting Agenda and Minutes Template, which must be submitted as part of this assessment task.

What should I do and What should I say?