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Improving Access at VA Did Sloan Gibson make the right decision in sending the email in exhibit one? What is the basis for your perspective?
Improving Access at VA
- Did Sloan Gibson make the right decision in sending the email in exhibit one? What is the basis for your perspective?
- How did an organization charged with "honoring America's veterans by providing exceptional healthcare that improve their health and well-being" descend into the service crisis that came to light in the Phoenix VA in 2014?
- In your view, how effective was the MyVA transformation process? How did VA leadership avoid or succumb to the pitfalls describe in Kotter's article?
- Is VA at risk? Why or why not? Will the transformation initiated by Secretary McDonald and his team indoor a change in leadership?
- How would you address the challenges facing VA in 2016 and beyond? What specific priorities would you champion for the next stage of VA's service transformation?
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No Nonsense Management A General Managers Primer
Authors: Richard S. Sloma
1st Edition
1893122603, 978-1893122604
