Improving Opening Paragraphs Your Task. Revise the following openings so that they are more direct. Add information if necessary. 16. Despite the economy, Liberty Bank has been investigating the possibility of initiating an internship program within our Financial Services Department. I have been appointed as the point person to conduct research regarding our proposed program. We are fully aware of the benefits of a strong internship program, and our management team is eager to take advantage of some of these benefits. We would be deeply appreciative if you would be kind enough to help us out with answers to a number of specific questions. 17. My name is Kimberly Sanchez, and I am assistant to the manager of Information Services & Technology at Onyz, Inc. We are interested in your voice recognition software that we understand allows you to dictate and copy text without touching a keyboard. We are interested in answers to a number of questions, such as the cost for a single-user license and perhaps the availability of a free trial version. Will you please answer the following questions. 18. Your letter of March 4 has been referred to me. Pursuant to your inquiry, I have researched your question in regard to whether or not we offer our European-style patio umbrella in colors. This unique umbrella is one of our most popular items. Its 10-foot canopy protects you when the sun is directly overhead, but it also swivels and tilts to virtually any angle for continuous sun protection all day long. It comes in two colors: cream and forest green. 19. I am pleased to receive your inquiry regarding the possibility of my acting as a speaker at the final semester meeting of your business management club on May 2. The topic of online resumes interests me and is one on which I think I could impart helpful information to your members. Therefore, I am responding in the affirmative to your kind invitation. 20. So far I have been happy with my Timex Ironman watch, but lately it's been rather erratic. The display has been fading, and the numerals are hard to read. I suspected that a new battery was needed, but the problem remained even after a new one was inserted. I wore the watch while surfing and I suspect that water may have penetrated the watch. Can you recommend a convenient service location to have the watch looked at