In 2014, Heidi Ganahl sold Camp Bow Wow to VCA Animal Hospitals, a leading animal healthcare provider. VCA Animal Hospitals was, in turn, purchased by Mars, Inc. The candy maker has a large pet-care business, which is why it was interested in acquiring VCA Animal Hospitals. Now Heidi, who stayed on as CEO of Camp Bow Wow, needs to make sure her franchise owners successfully change their organizations to match the culture of Mars, Inc. Which of the following actions should Heidi take in order to make this change occur? Check all that apply.

She should involve top-level Mars managers in helping her to announce the change.

She should reward those franchise owners that contribute to making the change.

She should start small, and work out the benefits of the change, so she can show them to people who might resist the change.

She should look at her organization as a whole how will the change affect the existing culture of the organization?