In 2022, Caulfield Manufacturing implemented a Web-based information system that allows all employees to access mission-critical information. The intention was to increase production efficiency. Unfortunately, it had the opposite effect, as deliveries fell behind schedule and costs increased. Juan Lopez, the director of information technology services, asked Hang Nguyen to come in and talk with him about the system. Hang is a long-time employee of Juan, and her opinion is valued by her peers and by her supervisor.

"So, Hang, how's it going down there in the shop?"

"Not so good, Juan. Used to be we got a weekly pick list, so we knew how to plan production. Now, we got that computer system. Most of the time we can't get all of the information that we need. Is there some way to print out a list that has everything that we need?"

Juan thought for a while before responding. "Well, Hang, to tell you the truth, I'm not so sure how to do it myself, but there must be a way. We'll bring in the consultants that helped us build the system. Maybe they can help."

Which of the following characteristics of useful information is absent in the situation described above?

understandable

timely

relevant

complete