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In 250 words or more, explain how ITIL can help organizations. Why is ITIL needed? How does it help organizations deliver and manage IT services?

In 250 words or more, explain how ITIL can help organizations. Why is ITIL needed? How does it help organizations deliver and manage IT services? Conduct online research to find at least ONE real world example of how an organization used ITIL. You must cite your example

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