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In 300+ words answer the following: Hearit 1995,(mistakes were made: organizations, apologia, and crises of social legitimacy) explains three different options of apologia in crisis
In 300+ words answer the following:
Hearit 1995,(mistakes were made": organizations, apologia, and crises of social legitimacy) explains three different options of apologia in crisis communication: opinion/knowledge dissociation, individual/group dissociation, and act/essence dissociation. With the chosen organization: Airbnb and apologia campaign in mind, which apologia option did your organization utilize? How do you know? Was this choice the most strategic, or do you suggest an alternative?
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