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In a California gourmet market, researchers set up a booth of samples of Wilkin & Sons Jams. Every few hours, they switched from offering a
In a California gourmet market, researchers set up a booth of samples of Wilkin & Sons Jams. Every few hours, they switched from offering a selection of jams to a group of six jams. On average, customers tasted two jams, regardless of the size of the assortment, and each one received a coupon good for $ off one Wilkin & Sons jam.
Interestingly, percent of customers were drawn to the large assortment, while only percent stopped by the small one. But percent of the people who had sampled from the small assortment decided to buy jam, while only percent of those confronted with the two dozen jams purchased a jar. Why such a large disparity in sales?
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