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In a firm's value chain downstream costs are categorized as a production costs b manufacturing quality control costs c customer service costs d reserach and
In a firm's value chain downstream costs are categorized as
a production costs
b manufacturing quality control costs
c customer service costs
d reserach and development cost
e design costs
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Quality Audits For Improved Performance
Authors: Dennis R. Arter
3rd Edition
0873895703, 978-0873895705
