In a heated negotiation between a trade union representative and the management of a manufacturing company, both parties are trying to reach an agreement on wages and working conditions. The tension in the room is palpable as each side advocates for their own interests. As the trade union representative presents their proposal for increased wages, management responds with a counteroffer. However, instead of acknowledging the points made by the trade union, the management representatives start discussing a completely different aspect of the negotiations, diverting the focus away from the original proposal. Feeling frustrated by management's response, the trade union representative tries to bring the discussion back to their initial proposal, but the management representatives continue to avoid addressing the key points and raise new issues unrelated to the negotiation. Which type of obstacle to successful communication is portrayed in this scenario? Select one: Selective perception Inability to decode Distortion or loss of content "Crossed lines