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In a large department store, a customer complaints office handles an average of six complaints per hour about the quality of service. The distribution is

In a large department store, a customer complaints office handles an average of six complaints per hour about the quality of service. The distribution is Poisson. What is the probability that more than 30 minutes will elapse between successive complaints?

do not round intermediate calculations. Round final answers to four decimals. Do not use probability tables to find probabilities

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