In a project the following people are not involved in change management

Question 12 options:

	Senior management as they are too far removed from the project
	IT staff as their focus is on technology
	Business clients as their focus is on running the business
	Everyone is involved

Question 13 (1 point)

Training is considered a component of the Change Management Plan

Question 13 options:

	True
	False

Question 14 (1 point)

When the system is operational again, the maintenance team determines the cause, analyzes the problem, and designs a permanent solution is what maintenance activity

Question 14 options:

	Perfective
	Adaptive
	Corrective
	Preventive

Question 15 (1 point)

Which of the following is not true as it relates to change in an organization

Question 15 options:

	Change costs more than estimated
	Change is stressful and should be managed
	Change rarely happens in an organization
	Change is about the people side of a system project