in a system of quality control, leadership responsibilities for quality within the firm are best characterized by:

a. basing personnel performance evaluations on the employees' ability to generate revenues from existing clients or by acquiring new clients. b. management's evaluation of the integrity and business reputation of the client. c. management's clear and consistent demonstration of its own commitment to quality control and high-quality work. d. assigning management responsibilities in such a manner that commercial consideration are the firm's top priority.