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In addition to this, front office departments often need to weigh the costs and benefits of various operational decisions. In this case, hotels may have

In addition to this, front office departments often need to weigh the costs and benefits of various operational decisions. In this case, hotels may have found that the costs of maintaining and updating the robotic workforce outweigh the benefits. This may be due to the limitations of the robot or the cost of the technology itself. Therefore, this article is a good practical example of this kind of cost-benefit analysis

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