In an interview Alan Salter, the CEO of an ailing company issued a statement that, "It is not a cash cost; it's a lower quality, inferior service to customers, lower levels of motivation and less work being done, causing this mess".

Should these non-cash costs be included in the financial statements? Why?

In recent years there have been attempts to place a value on the "human assets" of a business in order to drive a figure that can be included on the statement of financial position. Do you think humans should be treated as assets?