Question
In an M / M /1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour.
In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour. If the service process is automated (resulting in no variation in service times but the same service rate), what will be the resulting performance measurements? (Round all answers to three decimals.)
- What is the utilization?
- What is the expected number of customers in the system (L)?
- What is the expected waiting time (in hours) for the system (W)?
- What is the expected number of customers in the queue (Lq)?
- What is the expected waiting time (in hours) in the queue (Wq)?
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Auditing Cases An Active Learning Approach
Authors: Mark S. Beasley, Frank A. Buckless, Steven M. Glover, Douglas F. Prawitt
2nd Edition
0130674842, 978-0130674845
