In an organisation, a small percentage of employees will be unwilling or unable to achieve a satisfactory level of performance or abide by the rules of conduct within the organisation. Performance problems are usually dealt with by means of a counselling process, whereas inappropriate employee behaviour leads to discipline. 7.1. Explain the meaning and the primary objective of disciplinary action. (3) 7.2. Briefly explain the step-by step procedure for a disciplinary hearing (12)