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In Bank ABC, there are five teller points attending to customers for their deposits and withdrawals. The arrival rate is 160 customers in 8 hours.

In Bank ABC, there are five teller points attending to customers for their deposits and withdrawals. The arrival rate is 160 customers in 8 hours. Each teller point spends an uneven amount of time servicing the arrivals which have been observed to have exponential distribution. The average service time is 10 minutes. calculate the average queue length and the Average number of customers in the system

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