In case study 3, you were presented with a project that Anne Blackhurst asked you to do for the university. As part of that project where you were looking into low enrollment despite the fact that web site traffic has tripled. As part of that case study, you identified two specific root causes for that problem and proposed some solutions to deal with that root cause. Now, you have been asked by President Blackhurst to build a Scoping Document that you will present to her and her cabinet so that they might decide between your company and another competitor of yours.

Your scoping document should include the following elements:

• Critical Business Issues
• Critical Success Factors
• Assumptions
• What should you expect from me
• What am I assuming you'll do
• What is the proposed solution?
• What is the deliverable that will be handed over to the customer?
• How will this benefit the customer?
• Estimates/Licensing Information
• How the customer will pay
• Formal acceptance (signatures)

You may use any template you can find to put together your scoping document. Keep in mind that this document will establish our starting point with the client for our engagement.