In Chapter 4 of your eTextbook, read the case study "Your Smartphone: Big Brother's Best Friend" and answer:

? Describe how new technology trends may cause ethical dilemmas.

? Discuss at least one ethical, social, and political issue raised by embedded cyber connections in smart devices.

Viktor MayerSchonberger on the Right to Be Forgotten MyLab MIS Discussion Questions: 4-5. 45. 47: HandsOn MIS Projects: 48. 49, 4- 10. 4&1; eText with Conceptual Animations Your Smartphone: Big Brother's Best Friend Every minute of every day. all over the world. dozens of companies are tracking the precise locations of tens of millions of people with mobile phones and storing the data in gigantic data repositories. One of those being tracked could be you. Anyone who has accessed these data can see whom you've met, where you spent the night! where you pray, or whether you visited a psychiatrist's office or maesage parlor. ' Google Maps. with over one billion users. is perhaps the most popular locationbased app in the world. Most of its users are having their locations tracked. Google. Facebook. and other large tech companies are more likely to keep the location data they collect for internal use. But many smaller companies, such as Reveal Mobile, operating behind the scenes in mobile apps. also collect location data from your phone's sensors, with your knowing or unknowing consent. The location data have many uses, such as providing maps and driving directions, facilitating payments, analyzing urban traffic patterns. and identifying where Americans haveand haven'tbeen practicing social dietancing during the coronavirus pandemic. However, location data are often sent to marketing companies to create targeted advertising. Dnce companies have legally obtained location data, there are few legal restrictions on what they can do with them. including selling the data for profit. Every app is potentially transmitting data to five or ten other apps. Your data are being combined with other data to learn more about you. It's difficult to know which apps are sharing and profiting from peoples' location data. How is this allowed to go on? When downloading an app1 a mobile Printed by: citc@columbiasouthem.edu. Printing is for personal, private use only. No part of this book may be reproduced or transmitted without publisher's prior permission. Violators will be prosecuted. I run- I... uuu ullul'uu bu U\" u... nun-u\" uul-Illuuulllu u..- \"PVT u \"nun-nu phone user \"consented." by clicking on an \"I agree" screen to the terms oi service in order to use the app. Downloading the app and agreeing to terms of service are potentially allowing the user's sensitive information to be exposed to ad neMorks. data brokers, and other technology companies. There are some locationusing apps that do so with clear disclosures. but many don't. Some companies even collect the data for one purpose while using it for another. .t- Jame : Hem-vows"? 2391': By law, locationtracking companies are only required to describe theirpractices in their privacy policies, which tend to be dense legal documents that are very difficult for the average person to understand. if a private company is legally collecting location data, it is free to distribute or share the data however it wants. Locationtracking companies assert that the location data they work with are anonymous. but comprehensive records of time and place are still able to identify real people. It is often nearly impossible to know which companies receive your location information and what they do with it. Since collection of location data is largely unregulated, some of these companies can legally obtain access to phone location sensors and then buy and sell the information. Printed by: citc@columbiasouthem.edu. Printing is for personal, private use only. No part of this book may be reproduced or transmitted without publisher's prior permission. Violators will be prosecuted. , Smaller locationtracking companies are able to insert their tracking programs into established apps from larger app developers using software development kits (SDKs). small programs that can be used to build features within an app. including locationtracking capabilities. SDKs are embedded in thousands of apps. The categories of app most commonly working with SDKs include travel. entertainment. maps and navigation. social networking. shopping, games. and sports. In a New York Times Opinion test. the music app iHeartRadio asked users to allow location services "to get your favorite DJ." The iHeart app then sent the precise geolocation oi the user's phone to the data companyl Cuebiq for analysis such as measuring whether people visited a store after seeing an online ad. iHeartRadio stated itsuse of location data complies with \"all applicable laws\" and that its privacy policy includes \"fulsome disclosure around location use.\" ilieartFiadio revised the consent screen for a later version of the app that includes more details. Sources: New Yortr Titties Editorial Board. "The Government Uses 'Near Perfect Surveillance Dete' on Americans.\" New York Times. February 7. 2020: StuartA. Thompson and Charlie Warzel. "Sniaphones Are Spies. Here's Whom They Report To. " New York Times. December 20. 2019 and "Tnelvell-lilhbn Phones. lCine Detaset. Zero Privacy\" New York Times. December 19. 2019. The challenges that mobile phone location tracking poses to privacy. described in the chapter-opening case. show that technology can be a double-edged sword. it can be the source of many benefits, including the ability to use smartphones to abcess online maps and driving directions or local weather and business news. At the same time, digital technology creates new opportunities for invading privacy and using information that could cause harm. The chapter-opening diagram calls attention to important points this case and this chapter raise. Advances in data management and analytics, mobile communications. and the internet of Things (to T) have created opportunities for organizations to track the locations of many individuals using smartphones at any given time. The organizations described Printed by: citc@columbiasouthem.edu. Printing is for personal, private use only. No part of this book may be reproduced or transmitted without publisher's prior permission. Violators will be prosecuted. here are benefiting from collecting and using location-based data to monitor mobile phone user behavior so that this information can be sold for marketing and other purposes. The use of location data from mobile phone users is also taking benefits away from individuals because it can invade their privacy. Individuals might be subject to job discrimination or special scrutiny based on behavior patterns revealed by location tracking. There are very few privacy protections for mobile location tracking. This case illustrates an ethical dilemma because it shows two sets of interests at work, the interests of organizations that have raised profits or even helped many people with mobile location tracking and those who fervently believe that businesses and public organizations should not use personal data to invade privacy or harm individuals. As a manager, you will need to be sensitive to both the positive and negative impacts of information systems for your firm, employees, and customers. You will need to learn how to resolve ethical dilemmas involving information systems. Business Problem . Develop location Opportunities from new data strategy technology Management Weak legal environment Develop privacy policies . Collect and sell mobile phone Information Business location data Organization System Solutions . Analyze mobile Mobile Location Tracking * Invade privacy? location data systems . Increase customer . Monitor mobile phone user service . Internet of Things location . Increase revenue . Smartphones Technology . Monitor mobile user behavior Location databases Provide mobile user data for SDKs sale and analysis 4.4-2 Full Alternative Texto Here are some questions to think about: Does analyzing Printed by: cite@columbiasouthern.edu. Printing is for personal, private use only. No part of this book may be reproduced or transmitted without publisher's prior permission. Violators will be prosecuted