In Chapter 5, we learned about the importance of the three-step writing process and the art of storytelling to the world of business. In this assignment you will use what you learned to craft a persuasive social media message. Instructions Let's take a look at some big corporations. Choose either Dell, Ford, Toyota, Samsung, or Ikea. Go through their recent social media on Facebook, Twitter, and their own company websites and/or blogs. Look at the positive and negative posts. Are there any trends in the feedback from consumers or commonalities? Acting as a representative of the company, draft a response to address consumer concerns (good or bad) that will be posted on the company's website and shared via social media. You are the employee responsible for creating a consumer-friendly, corporate responsible, appropriate, and succinct message. Please include your response and the comments you are using as "inspiration" for in the document that you upload for this assignment and reflect on how the concepts from Chapter 5 helped shape your response