In Chapter 6 of Powerful, McCord shares a story about an attempted handoff of staffing responsibilities and about a lack of responsiveness from business-unit leaders for either hiring or firing.

• How would you address a situation in which you were not getting the support you needed from a hiring manager?
• What is the right balance of motivation and leverage needed to get this support? Be specific, citing practices you have seen to be effective and explaining why these worked well.
• If you are currently a business leader, what support do you want from HR in executing your strategic people plan? Or, if you are an HR leader, what do you want from your business leaders in executing the plan?