In class, we talked about Customer Service and it's importance for your business. With that in mind, please identify: 1.) One aspect of customer service where you feel you're effective (what that aspect is, and why you think it's a strength) 2.) One aspect of customer service where you feel you could be better/where you have issues currently (what that aspect is, and why you feel it needs improvement). 3.) A way you can improve on the negative aspect of your customer service (from #2 above this)